We're here to make sure your experience with MONTECAR is seamless and enjoyable. If you need help or have any questions, feel free to contact us through the following channels:
Email Support:
For all support-related inquiries, please reach out to us at: [email protected]. Our support team aims to respond to all emails within 24 hours.
Phone Support:
Prefer to talk? Call us at: +1 (289) 903-3088. Our phone support team is available during business hours for real-time assistance.
Go to the login screen in the MONTECAR app and click "Forgot Password". Enter your registered email address, and follow the instructions sent to your inbox to reset your password.
In the app, head to the "Profile" section under settings. From there, you can update your personal details and profile picture. Make sure to save any changes.
If something isn’t working as expected, send us an email at [email protected] with a description of the issue, including any error messages or screenshots to help us resolve it quickly.
Open the MONTECAR app and navigate to the "Bookings" section. Select the booking you'd like to cancel and follow the on-screen steps. Cancellation policies and any applicable fees will be displayed.
We love hearing from our users! Email your feedback and suggestions to [email protected]. Your input helps us improve MONTECAR for everyone.
Thank you for choosing MONTECAR! We’re dedicated to providing excellent service and support. Reach out any time if you need further help or have additional questions.